Terms and Conditions of Sale
ORDER ACCEPTANCE
All orders are subject to our acceptance. No order shall be changed or cancelled by buyer without liability unless notice of change is made and accepted before work is in process. Items listed are subject to withdrawal without notice. Prices in effect at time of shipment will apply to all orders. Stenographical and clerical errors subject to correction.
FREIGHT
Orders ship by UPS or Common Freight Carriers, depending on the weight and size of the order. We reserve the right to utilize the services of other carriers to ensure the cost-effective and timely delivery of your order. Most orders ship within 1-2 business days of ordering.
RETURNS AND REFUNDS
No merchandise can be returned for credit without our prior authorization and will not be accepted without the proper RGA (return goods authorization) number. Freight must be shipped prepaid and a restocking fee of 15% or $15.00, whichever is greater, will apply unless Sandpaper America is deemed "at fault". No goods may be returned after six months from date of shipment.
WARRANTY
If you should have any concerns about your products from Sandpaper America, please contact us. We will evaluate your concern on a case-by-case basis.
NEW ACCOUNT
To establish an open account with us, you must supply three acceptable credit references and a bank reference or your firm must have a satisfactory rating with Dun and Bradstreet. Until credit has been established all orders will be shipped C.O.D., bank card or cash in advance.
INVOICING
Terms are: Net 30 days. Any invoice not paid within 45 days will be considered delinquent and all open orders may be placed on hold until past due invoices are paid. A service charge of 1-1/2% per month will be added on accounts over 30 days.
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